Sign Up For Emails

Hey there, trendsetter! Want to be the first to know about all the latest and greatest accessories from Lola Luxe Limited Co.? Well, you're in luck! Sign up for our emails and join the cool kids club.

Why should you sign up, you ask? Well, let me tell you. By joining our email list, you'll get exclusive access to:

  • Sneak Peeks: Be the envy of all your friends by getting a sneak peek at our newest phone case designs before anyone else. You'll be ahead of the curve, my friend.
  • Special Offers: We like to treat our email subscribers like VIPs. That means you'll get access to special offers and discounts that are just too good to pass up. Who doesn't love a good deal?
  • Style Tips: Need some inspiration on how to rock your new Lola Luxe phone case? We've got you covered. Our emails are packed with style tips and tricks to help you slay the fashion game.
  • Unicorn Magic: Okay, maybe not actual unicorn magic, but we promise our emails are filled with a touch of whimsy and a sprinkle of fun. We like to keep things lighthearted around here.

So, what are you waiting for? Don't miss out on all the Lola Luxe goodness. Just enter your email below and let the magic happen. Trust us, you won't regret it.

By signing up, you agree to receive emails from Lola Luxe Limited Co. Don't worry, we won't spam you or share your email with anyone else. We're cool like that.

Oh, and if you change your mind, you can always unsubscribe at any time. But we have a feeling you won't want to once you see all the awesomeness we have in store for you.

So, what are you waiting for? Join the Lola Luxe email fam and let the Lola adventures begin!

HOW DO I MAKE A RETURN?

  • Returns must be filed within 30 days of receiving your order.
  • Begin a return by pressing the "Create Return" button above.
  • Follow the on-screen instructions and select the item(s) you want to return.
  • You will get a confirmation email with instructions on how to return your item(s) depending on the method of return you selected.
  • Returned items must be complete, in original condition, be unworn, and be placed in original packaging.
  • Return Shipping Address: 2500 Marietta Highway, Suite 202-1370, Marietta, GA  30064
  • Lola Luxe reserves the right to deny a refund if returned items are incomplete, or not received within 30 days of your original purchase date. 

WHAT ITEMS ARE NON-RETURNABLE?

  • Free gifts or promotional items
  • Clearance items
  • Bath Bombs
  • Customized/Personalized items
  • Defective items are the only exception to these rules. Please contact support directly if your item(s) are damaged or defective to receive a refund, you do not need to return the item(s).

REFUND METHODS

  • When filing a return, we offer the choice of  a refund to your original payment method, or store credit via a gift card.
  • You will be offered a $5 bonus and no return fee, for choosing a refund via gift card.
  • Original shipping cost is non-refundable.
  • Holiday items purchased within 10 days of a holiday or after the holiday will be offered store credit only.
  • We do not offer exchanges (unless your item(s) arrives damaged). You will be asked to place a new order with the correct item(s) and you may return the item(s) that were incorrect for a refund.

HOW SOON WILL I RECEIVE A REFUND?

  • Refunds may take a few business days to process depending on the original method of payment used, and store credits will be issued instantly.

 

  • If you choose a mail-in return, once your return is received and inspected , we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment within 10 business days or a gift card may be issued immediately as store credit depending on which option you chose.

 

  • If a refund is issued to a debit/credit card, please allow your debit/credit card company up to 10 business days to post the refund to your account.

HOLIDAY ITEMS

  • Holiday items may be returned the same as any other product.

 

 

  • If you purchase a holiday item within 10 days of the holiday, or after the holiday, store credit ONLY will be issued.  Refunds will not be available.

 

LOST, STOLEN AND DAMAGED ITEMS DURING RETURN SHIPPING

  • Lola Luxe is not responsible for lost, stolen or damaged items during the return transit. We highly recommend using one of our return shipping labels in order for us both to track the order.

 

We are open M-F 9am-6pm & Sat 11am-6pm EST

  • Phone

    You can reach us at 470-223-5475.

  • Email Support

    support@lolaluxelimited.com

  • Live Chat

    Live Chat is available during business hours

Contact Us