GENERAL TERMS

• Lola Luxe Limited Co. reserves the right to change any of the terms and conditions contained in these Terms, or any policies or guidelines governing the Site, at any time and in its sole discretion. Any changes will be effective upon posting of the revisions to the Site, and may be posted without notice to you. By continuing to use this Site and following our posting of such changes, you agree to be bound by these Terms, as modified.

• The material that appears on the Site is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before purchasing Products you've read about on the Site, you should confirm with the Lola Luxe team any information that is important to your purchasing decision. This information includes, but is not limited to, the price, conditions, commitments, monthly obligations, and other costs, of any product or service.

 DISCLAIMERS; LIMITATIONS ON LIABILITY

• Your use of this Site and the Service is at your own risk. ALL INFORMATION ON THE SITE AND THROUGH THE SERVICE IS PROVIDED TO YOU “AS IS” AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF NON-INFRINGEMENT OR ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED THEREIN OR PROVIDED BY THE SERVICE. Lola Luxe expressly disclaims any representations, warranties, and/or liability for any referrals, recommendations or related Products offered through this site.

• We do not represent or warrant that:

• (a) access to the service will be uninterrupted;
  (b) there will be no failures, errors or omissions or loss of transmitted information; or
  (c) no viruses will be transmitted on the service.

• IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTIES FOR COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR PRODUCTS, LOST PROFITS, LOST OPPORTUNITY COSTS, LOST INFORMATION OR DATA, OR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY ARISING OUT OF YOUR ACCESS TO OR INABILITY TO ACCESS THE SERVICE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE SITE, OR YOUR USE OF OR RELIANCE ON THE SITE OR ANY OF THE INFORMATION OR MATERIALS AVAILABLE ON THE SERVICE, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION. Lola Limited Co. shall have no responsibility for errors or omissions in this Site. Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages, so the above exclusions or limitations may not apply to you. You may also have other rights, which vary from state to state.

 USE OF SITE

•  You may NOT use or download material displayed on this Site, including images.  You agree not to disrupt, modify, or interfere with the Service in any way, and you agree not to impede or interfere with others’ use of the Service. You agree not to post any content or message that threatens, harasses, defames or in any way abuses others. You agree not to post or distribute any vulgar messages or obscene material. You further agree not to alter or tamper with any information or materials on, or associated with, the Service 

• All of our pictures are copyrighted and owned by Lola Luxe. You cannot use our pictures as they are property of Lola Luxe.

 TRADEMARKS

• The trademarks, service marks, designs, and logos (collectively, the “Trademarks”) displayed on this Site are the registered and unregistered Trademarks of Lola Luxe. Use of the Trademarks displayed on this Site, except as provided in these Terms, is strictly prohibited. 

 COPYRIGHTS

• Material on the Service is for your personal use only. The Service contains copyrighted and other proprietary information. You agree that you will not in any way make commercial or other unauthorized use, by publication, re-transmission, distribution, performance, caching or otherwise, of material obtained through the Service, except as permitted by the Copyright Act or other law. All content on the Site, including text, pictures, graphics, logos, button icons, and images, and the selection and arrangement of such content is the exclusive property of Lola Luxe or its licensors and is protected by U.S. and international copyright laws. All rights not expressly granted are reserved.

 LINKS TO OTHER SITES

• For your convenience, the Site may make available a variety of links to non-Lola Luxe websites. Lola Luxe does not guarantee the prices, terms, quality, reliability or performance of the products or Products provided by these vendors. We are not responsible for any of the content that appears on these sites.

 PRIVACY

• Lola Luxe is committed to protecting your privacy. Visit our Privacy Policy, which is incorporated by reference into, and made part of, these Terms. Lola Luxe may change the Privacy Policy in the future. You should check the Privacy Policy frequently for changes.

 INCORRECT ADDRESS

• IF A PACKAGE IS RETURNED TO US DUE TO AN INCORRECT OR INCOMPLETE ADDRESS, IS MARKED "UNCLAIMED" OR “RETURN TO SENDER,” OR HAS BEEN DEEMED UNDELIVERABLE FOR ANY REASON BY THE CARRIER, WE WILL NOTIFY YOU BY EMAIL.
• The original shipping will not be refunded on RTS (return to sender) packages.
• Customers are responsible for any RTS (return to sender) fee that is incurred if the address is provided incorrectly.
• Once we receive the package back from the carrier, our option is to either reship the package or refund the subtotal of your order minus the RTS (return to sender) fee.
• If you select to have the package reshipped you will need to pay the RTS(return to sender fee) and a shipping fee.
• If you select to have the order refunded that will not be issued until the parcel has arrived back in our facility.
• Note: Once we have processed a refund, it can take your bank anywhere from 2-8 business days to process the refund on their end and issue it back to your account.
• To ensure this does not happen, please make sure you provide the correct address at checkout. We are not responsible if your order gets delivered to the wrong address or is sent back for insufficient address.

 RISK OF LOSS

• All products purchased from the site are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Lola Luxe. Title to products purchased on the site, as well as the risk of loss for such products, pass to you when Lola Luxe delivers these items to the carrier.

 PRODUCT INFORMATION

• Lola Luxe attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the site are complete, reliable, current, or error-free.

 COLORS

• We make every effort to display as accurately as possible the colors of our products that appear at the site. As the actual colors you see depend on your device's screen, however, we cannot guarantee that your monitor’s display of any color will be accurate.

 LOLA REWARDS POINTS

• Lola Points is our loyalty rewards program which allows you to earn Lola Points, and apply them as a discount on future orders.  Lola Points cannot be redeemed for cash.  Lola Points will expire if your account goes inactive for one year.  To remain active, you need to earn and/or spend Lola Points in someway, which will reset the one year timer.  For questions, please contact customer support!

• VIP Tiers that are obtained within our Lola Points Rewards program also have a 1 year expiration date and to maintain your VIP tier status, you must maintain 50% of that tier's level of spend each year. (i.e Duchess tier requires $250 spend to enter, and must have an annual spend of at least $125 per year starting from the day you first entered that tier, or it will be reset).  For questions, please contact customer support!